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Terms And Conditions


Please read these terms carefully. If you do not agree with any part of these terms, you may not use our services.

1. Acceptance of Terms

By using Ayusmat Online Consultation, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Return & Refund Policy.

2. Online Consultation Services

Ayusmat Online Consultation provides consultations on naturopathy, yoga, and holistic health. The advice and recommendations offered through our platform are intended to complement, not replace, professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider regarding any medical condition.

3. Eligibility
  • You must be at least 18 years old to use our online consultation services.
  • By using the service, you represent and warrant that you have the legal right, capacity, and authority to agree to these Terms.
4. User Responsibilities

By using our platform, you agree to:

  • Provide accurate, complete, and up-to-date information when scheduling and during consultations.
  • Comply with all applicable laws and regulations while using our service.
  • Maintain the confidentiality of your account login details and notify us immediately of any unauthorized use of your account.

5. Payment and Fees

The personal information we collect is used in the following ways:

  • All consultations are subject to the payment of applicable fees, as detailed on the website.
  • Payments must be made in full prior to the scheduled consultation. No service will be rendered without confirmation of payment.
  • Ayusmat reserves the right to modify consultation fees at any time, but changes will not affect bookings that have already been paid for.

6. Cancellation and Rescheduling
  • Cancellation Policy: You may cancel your consultation up to 24 hours before the scheduled time without penalty. Cancellations made less than 24 hours prior will not be eligible for a refund.
  • Rescheduling Policy: You can reschedule your appointment with at least 24 hours' notice, subject to availability.
  • Missed appointments without prior notice will be treated as “no-shows,” and the payment will not be refunded.
7. Intellectual Property Rights

All content, material, trademarks, and logos on the Ayusmat Online Consultation platform are the property of Ayusmat Naturopathy & Yoga Hospital unless otherwise stated. You may not copy, reproduce, distribute, or use any content without explicit permission from Ayusmat.


8. Limitations of Liability
  • Ayusmat will not be held liable for any loss or damage arising from the use of our consultation services, including any adverse health outcomes. The services are provided as advice and do not substitute for professional medical consultation.
  • We are not responsible for any interruptions or issues in accessing the service due to technical problems, third-party service providers, or external factors.
9. Medical Disclaimer

The services provided through Ayusmat Online Consultation are intended for general wellness and health education purposes only. They are not a substitute for in-person medical care or treatment. Consult your physician for any medical concerns you may have.

10. Privacy and Data Protection

Ayusmat is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy.

11. Changes to Terms and Conditions

Ayusmat reserves the right to update or modify these Terms and Conditions at any time. We will notify users of any significant changes, and continued use of the service after modifications indicates acceptance of the new terms.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

8. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Ayusmat Online Consultation
Email: info@ayusmatnaturopathy.com
Phone: +91 94873 88318
By using our services, you agree to these Terms and Conditions. We appreciate your trust in Ayusmat Online Consultation and strive to provide you with the best care possible.